The first step on your path to wellness is to complete a detailed health history and lifestyle analysis. You’ll also receive a structural and functional assessment of your body and spine mechanics which could benefit you in the following ways:
From there, we will present you with a diagnosis, and a plan moving forward. Your personalized care plan will include your schedule for chiropractic care, lifestyle tips, prescribed home care exercises, and potentially massage therapy, traditional acupuncture or cold laser therapy to complement your care. All perfectly designed to help you reach your health goals. If agreed upon, treatment will begin during the first visit.
After the initial visit there can be many ways to proceed. Some people could present new injuries or ailments which should be addressed on subsequent visits. The patient is encouraged to share all other health concerns during these visits to include them in their overall health profile in order to better address the whole person. Some people might require 1 to 3 treatment sessions to achieve their goals and some might require and benefit from longer term ongoing care depending on their particular phase of care.
Yes, we do! Every plan is different, so please make sure that your plan allows direct billing, and that you are aware of the extent of your coverage. Chiropractic, massage, and acupuncture are all designated under the paramedical section.
If the claim is not approved to “pay the clinic” we change the claim to “Pay the insured member”, collect payment and then the insurance company pays the member once the claim is processed.
Claims that are not immediately approved online can sometimes be subject to an audit. Once the insurance company audits you, they will not send payment to our clinic and will send payment directly to you instead.
We direct bill to the following for Chiro, Massage and Acupuncture, but not limited to:
We also direct bill to the following companies for chiropractic treatment only:
Unfortunately, no. Insurance companies keep that information confidential. You can, however, easily check that information for yourself by calling your insurance company, checking their website, or asking your employer. We can track the amount billed to the insurance company to give you an idea of when your limits will be reached.
All we need is your date of birth and your prescription card, which will have your ID number, group number, and section number on it. It is also helpful if you can let us know what your coverage is: what percentage of each visit is covered, the maximum dollar amount allowed annually, etc.
For patients covered under two plans, typically we bill both insurance plans. We bill the primary plan first, and the remaining amount to their secondary plan.
Sometimes, the secondary company will request to see the Explanation of Benefits (EOB) from the primary plan before processing the remaining amount. In this case, we will provide the plan member with the EOB, and official receipt so they can manually submit the remaining amount to their secondary insurance provider.
If you are listed as the primary insured member on two plans, we can direct bill to both plans, without issue.